We will send you some Lolo Wilbo anywhere in the world that FedEx goes.
USA - FedEx delivery 2-3 business days after dispatch/Bulgarian Post delivery 14 business days after dispatch.
Europe - FedEx delivery 2-3 business days after dispatch/Bulgarian Post delivery 5-7 business days after dispatch.
Asia & Australia - FedEx delivery 2-3 business days after dispatch/Bulgarian Post delivery 14 business days after dispatch.
All other destinations - FedEx delivery 2-3 business days after dispatch/Bulgarian Post delivery 14 business days after dispatch.
A tracking number will be provided by email as soon as your order is dispatched. Watch out for this email so you can track the progress of your order.
We CANNOT ship to PO BOXES, as all packages must be signed for upon delivery, so please ensure that you provide your daytime delivery street address and contact phone number. For this reason, we cannot leave packages unattended in your letterbox or at your front door. We are also unable to re-direct orders once they have been dispatched, so triple check all details are entered correctly in the checkout.
Estimated delivery times are to be used as a guide only and commence from the date of dispatch, we cannot guarantee that you will receive your package within the time frame expected. Lolo Wilbo does hold responsibility for damaged, lost or stolen packages.
Ok, we're still pretty new at this and are not experts (yet!) about how customs work in every country we ship to but here is what we do know:
USA - there is no customs duty/taxes for purchase under $2,500. Whew!
EU- as Bulgaria is a member of the EU, there is no tax due on delivery.
Australia - there is no duty/taxes for purchases under $1,000 Australian dollars.
The rest of the world we are still figuring out. If you are from somewhere else, we can research this for you.
But we have to say it:
As the recipient, you are liable for all import duties, customs and local sales taxes that are applicable in your country; payment of these maybe necessary to release your order from customs on arrival. Customs authorities require that we state the correct value of the merchandise on the outside of the package. It is at the sole discretion of customs agents to release your package unto you. Lolo Wilbo will not be held liable for any fees or taxes you may incur or if your product is seized by customs. We advise that you are familiar with your package destination’s import duty, customs and local sales taxes, as well as it’s rules and regulations for importing foreign goods and products before you make a purchase.